Live Help

Welcome to our "Help Desk" service system! We will provide real-time and online customer service for you. Please click "Chat Now" button on the homepage to enter the conversation with our staff. The content of "Help Desk" includes: Consulting company systems, products and services; having any inquiries about our product quality and use; consulting technical aspects of products; purchasing products; returning products; complaints about our services or have any comments and suggestions on our services; etc.

Our online service is available from Monday to Friday (except holidays), 9:00 am – 12:30 pm; 13:30 pm – 18:00 pm. At other times, please leave your questions and contact information, we will contact you promptly during the next working time. Email:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

If you have any comments or suggestions about our services, please feel free to contact us. (Tel: Singapore + 65-6788 2048 China +86-10-8489 1198/1199; Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it ). Thanks for your concern and support!